• Application Deadline:
• Position: IT System Administrator



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• City Victoria Island




• Job Field ICT / Computer 
  
  

Responsibilities

• Monitor, maintain, and manage all servers, IPBX and network devices at a site to keep them running properly, coordinating with System Admins at other sites to resolve problems.


• Monitor and Utilize Internet Links and SIP providers.


• Follow Change control management while implementing system changes, upgrades, and updates.


• Responsible for creating and deleting telephone agents and ACD groups.


• Responsible in managing Backup/ Restore file sharing, SharePoint, and database systems


• Ensure all IT Global policies/ standards and procedures are in place and document new standards/procedures which are particularly applied to your site.


• Conduct Daily/ Weekly and Monthly System Health checklist, maintaining safety standards in the working environment that comply with TEK and partner’s HSSE standard.


• Ensure all Security ERs/ patches/ hotfixes for servers, ensuring they are protected by the latest anti-virus software alongside general readiness for viruses or internet attacks.


• Capacity planning for system upgrades.


• Fully understand Disaster Recovery Plan (DRP) for business continuity. Make sure the compliant with TEK’s global DRP. Join the project team for DR Exercise.


• Technical Representative at your site for solving Crisis problems, providing support for other teams, and managing LAB and testing environments.

Qualifications

• MCSA, CCNA, or ITIL certification or higher is advantage but is not required.


• Must have completed the compulsory 1-year NYSC or have an exemption certificate.


• At least 3 years of experience in a similar role including ITIL v3 or ISO20000 experience.

Should Possess 4-6 Of The Following Types Of Experience

• General knowledge of server and client systems hardware.


• Virtualization - general knowledge/concept, basic experience in provisioning/administration with any vendor hypervisor (VMware ESX, Microsoft HyperV, Citrix Xen, etc.)


• Server OS: Windows 2008 (R2), 2012 (R2).


• Client OS: Windows 7, 8, or 10.


• Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, and firewalls.


• Active Directory - concept, topology, general admin tasks.


• PowerShell - administration, scripting.


• O365 / Messaging applications


• Exchange, Lync, Sharepoint (or alternatives from other vendors).


• Mobile Device Management.


• Additional knowledge in cloud technologies, backup software.


• Strong technical skills with IPBX (VoIP), Server technology, and Virtualization.


• Strong in IT Service Management for Incident, Change and Configuration Management.


• Process-oriented team player capable of being self-managed with excellent crisis management and troubleshooting skills.


• Professional fluency in English is essential, both written and spoken.