The Laundry Attendant is responsible for ensuring that all hotel linens, towels, and guest clothing are cleaned, pressed, and presented to the highest standards.
This role involves handling washing, drying, folding, and ironing while maintaining cleanliness and operational efficiency in the laundry department.
The ideal candidate must be detail-oriented, organized, and capable of working efficiently in a fast-paced environment.
Key Responsibilities
Sort, wash, dry, fold, and iron hotel linens, towels, and uniforms according to established guidelines.
Handle guest laundry requests, including washing, drying, pressing, and folding personal clothing.
Operate laundry machinery, including washers, dryers, and ironing equipment, safely and efficiently.
Inspect linens and towels for stains, damage, or wear and report any issues to the housekeeping supervisor.
Maintain inventory of laundry supplies and request restocking as needed.
Ensure laundry rooms and workstations remain clean, organized, and free from hazards.
Follow proper sanitation and hygiene procedures to prevent cross-contamination.
Adhere to fabric care instructions to prevent damage to linens and guest garments.
Monitor machine operations and report maintenance needs or malfunctions.
Separate delicate fabrics and specialty items that require specific care.
Assist in distributing clean linens and towels to housekeeping staff for guest room preparation.
Ensure proper folding and storage of clean laundry to maintain neatness and accessibility.
Keep records of guest laundry services and ensure accurate billing when applicable.
Follow all safety and hotel regulations regarding the handling of chemicals and cleaning agents.
Assist in training new laundry staff on procedures and best practices.
Requirements
Minimum of SSCE / OND in any field.
Previous experience in laundry operations within a hotel or hospitality setting is an advantage.
Basic knowledge of different fabrics and garment care instructions.
Ability to operate laundry equipment safely and efficiently.
Strong attention to detail and time management skills.
Physical stamina to stand for long periods and handle repetitive tasks.
Good communication and teamwork skills.
Ability to work flexible shifts, including weekends and holidays.
High level of integrity, reliability, and professionalism.