The Maintenance Supervisor is responsible for overseeing the maintenance and repair of hotel facilities, ensuring that all equipment and systems operate efficiently.
This role involves supervising the maintenance team, conducting regular inspections, and ensuring compliance with safety regulations.
The ideal candidate must have strong technical expertise, problem-solving skills, and the ability to manage multiple maintenance tasks effectively.
Key Responsibilities
Supervise and coordinate maintenance staff to ensure timely completion of repair and upkeep tasks.
Conduct routine inspections of hotel facilities, including HVAC systems, plumbing, electrical systems, and structural integrity.
Develop and implement preventive maintenance programs to minimize equipment downtime.
Respond promptly to maintenance requests from guests and hotel departments to ensure guest satisfaction.
Ensure compliance with health, safety, and building codes, as well as hotel policies.
Maintain accurate maintenance logs, service records, and equipment manuals.
Oversee the installation, servicing, and repair of hotel equipment and appliances.
Manage inventory of maintenance supplies and request restocking when necessary.
Work with external contractors and vendors for specialised maintenance services.
Train and mentor maintenance team members to enhance technical skills and efficiency.
Develop and enforce safety procedures to protect staff, guests, and hotel property.
Assist in budget planning for maintenance expenses and cost control initiatives.
Troubleshoot electrical, plumbing, mechanical, and carpentry issues as needed.
Monitor energy consumption and recommend efficiency improvements to reduce operational costs.
Ensure that all emergency systems, such as fire alarms and backup generators, are operational.
Handle emergency maintenance issues, including power outages, water leaks, and HVAC failures.
Support renovation and remodeling projects to improve hotel infrastructure.
Provide reports on maintenance activities and improvement plans to management.
Develop and implement a scheduled maintenance plan for all equipment and hotel infrastructure.
Oversee water treatment systems, ensuring compliance with sanitation and environmental regulations.
Conduct risk assessments and ensure all maintenance activities meet safety compliance standards.
Maintain and oversee pest control procedures to ensure a clean and sanitary hotel environment.
Evaluate and recommend new technologies or energy-efficient solutions for cost savings.
Manage and oversee waste disposal and recycling initiatives in line with environmental policies.
Ensure guest complaints related to maintenance issues are resolved quickly and efficiently.
Work with the housekeeping department to ensure all hotel rooms and public areas meet required maintenance standards.
Develop training programs for staff on proper equipment usage and preventive maintenance best practices.
Monitor and manage key card access systems, surveillance equipment, and security infrastructure.
Requirements
Candidates should possess a Bachelor's Degree, HND, or OND in Engineering, Facility Management, or a related field.
Minimum of 5 years of experience in maintenance, with at least 2 years in a supervisory role.
Strong knowledge of electrical, plumbing, HVAC, and mechanical systems.
Excellent troubleshooting and problem-solving skills.
Experience in the hospitality industry is a plus.
Ability to read and interpret technical diagrams and manuals.
Proficiency in using maintenance management software and Microsoft Office Suite.
Strong leadership and team management abilities.
High level of attention to detail and organization.
Ability to work flexible hours, including weekends and holidays.