Job Description
About the Role
- The Portfolio Manager is responsible for overseeing the loan portfolio and leading a team of Field Credit Officers within a specific state.
- This role involves setting performance targets, ensuring credit risk is managed effectively, maintaining a healthy loan portfolio, and driving growth of the business and loan products.
- The Portfolio Manager will collaborate closely with other departments (Products, Risk, Operations, etc.) to uphold credit policies and ensure successful loan disbursement and repayment.
Key Responsibilities
Team Leadership and Management:
- Supervise, mentor, and provide guidance to Field Credit Officers (FCOs) within the assigned state.
- Set and communicate clear performance goals and objectives for the FCOs, ensuring alignment with the company’s overall targets and strategy.
- Conduct regular performance reviews, identify training needs, and foster professional growth among team members.
Portfolio Oversight and Growth:
- Develop and implement strategies to grow a robust and profitable loan portfolio in the assigned state.
- Monitor and analyze overall portfolio performance, including loan approvals, disbursements, and repayments, to ensure targets are met.
- Identify trends and potential risks, taking proactive measures to mitigate any issues that could impact portfolio health.
Credit Risk Management:
- Ensure adherence to the organization’s credit policies and procedures.
- Review and approve on loan applications recommended by FCOs, providing final credit decisions where necessary.
- Conduct periodic credit risk assessments and collaborate with the Regional Credit Manager and VP, Credit Portfolio Management to refine and enhance credit evaluation frameworks.
Compliance and Reporting:
- Maintain compliance with regulatory requirements and internal policies related to credit operations and portfolio management.
- Prepare and present regular portfolio performance reports to Regional Credit Manager and VP, Credit Portfolio Management, highlighting key metrics, trends, and recommendations for improvement.
- Ensure all documentation and records are accurate, up-to-date, and in line with compliance standards.
Stakeholder Engagement:
- Collaborate with cross-functional teams (Products, Operations, Risk, etc.) to ensure seamless loan disbursement and servicing processes.
- Develop and maintain strong relationships with business clients and community stakeholders to enhance the company’s market presence.
- Address and resolve escalated customer issues and inquiries related to the loan portfolio.
Process Improvement:
- Identify process gaps and inefficiencies within credit administration, making recommendations for system and process enhancements.
- Stay informed of industry best practices, market trends, and competitor activities, adapting strategies as needed.
Qualifications
- Bachelor’s Degree (or higher) in Business, Finance, Economics, or a related field
- Minimum of 4-5 years of relevant experience in lending, credit, or portfolio management, with at least 2 years in a supervisory role.
- Demonstrable experience in credit risk analysis and financial analysis.
- Strong knowledge of regulatory requirements and compliance in the financial sector.
- Proven track record in managing and growing a loan portfolio in a fast-paced environment.
- Must be resident in the state of responsibility.
Relevant Skills:
- Leadership & Team Management
- Analytical & Problem-Solving Skills
- Communication & Interpersonal Skills
- Strategic Thinking & Planning
- Attention to Detail
- Technology Proficiency
Other Requirements:
- High degree of integrity, professionalism, and confidentiality when dealing with sensitive information.
- Flexibility to travel for client visits, team meetings, and on-site evaluations as needed.
- Proactive and results-driven mindset, with a commitment to continuous improvement.