Job Description
Role Summary
The overall purpose of the role is to provide administrative support in an effective and efficient manner to Partners/Managers and all staff in the unit.
Responsibilities
- Prepare professional correspondence, financial statement, reports and documents under the direction of the Partners and Managers.
- Assist the unit leadership to monitor and follow up on staff time charge on a weekly basis.
- Monitor and track staff leave applications by liaising with Managers and Partners to obtain approval for leave on SAP.
- Receive, direct and relay telephone, email, general correspondence and other incoming information to the right people in an efficient and timely manner.
- Organize and coordinate meetings, conference and travel arrangements.
- Arrange internal meetings, take minutes and keep notes.
- Generate invoice and bills to clients and follow-up on bill collection.
- Initiate and manage client acceptance procedures on the client relationship management system i.e. Phoenix.
- Generate payment vouchers.
- Maintain filing systems for clients’ files.
- Order and maintain stationery and equipment supplies.
- Maintain schedules and calendars of Partners in the unit.
- Ensure that all office equipment are in working order and that proactive maintenance is routinely carried out to avoid disruption to service.
- Receive visitors into appropriate meeting rooms and ensure their comfort and convenience.
- Undertake any other duty and ad hoc responsibilities appropriate to the post as requested by unit Partners, managers and staff.
Qualifications
- Possess a minimum of Bachelor’s degree/HND with a minimum of a second class lower/lower credit in Business Administration, Economics or related courses.
- Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only.
- Have a minimum of 5 years’ cognate experience in administration and office management
- Effective decision making skills.
- Proficiency in the use of MS-office tools i.e. Excel, Word and Power-point etc
- Self-motivated and able to work with minimal supervision, proactively seeking guidance, clarification and feedback.
- Sound written and oral communication.