• Application Deadline:
• Position: Mental Health Support Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field Medical / Healthcare 
  
  

Key Responsibilities

• Provide first-line mental health support through phone conversations, active listening, and appropriate interventions.


• Conduct psychological first aid and offer guidance tailored to the caller’s challenges.


• Identify high-risk situations and escalate to licensed professionals or emergency services when necessary.


• Maintain confidentiality and accurate documentation of each interaction.


• Collaborate with supervisors and a team of licensed professionals to ensure quality service delivery.

Requirements

• Bachelor’s Degree in Psychology, Guidance and Counselling, or a related field (mandatory).


• Strong communication and interpersonal skills.


• Compassionate, patient, and non-judgmental demeanor.


• Ability to handle sensitive conversations with professionalism and care.


• Previous experience in mental health support, crisis response, or social work is an added advantage.


• Must be computer-literate and comfortable using call center software (training provided).

What we Offer

• An opportunity to make real, daily impact in people’s lives.


• A collaborative, mission-driven work environment.


• Continuous professional training and development.


• Flexible working arrangements and wellness support.