• Application Deadline: Fri, 25 Apr 2025 00:00:00 GMT
• Position: Customer Service Officer



• Job Type Full Time



• Qualification OND



• Experience 1 - 2 years



• Location Lagos




• Job Field Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Key Responsibilities:

• Welcome patients and visitors warmly, providing prompt and helpful assistance.


• Register patients accurately and manage patient records in line with medical and administrative protocols.


• Schedule appointments and coordinate with clinical departments as needed.


• Handle inquiries and resolve complaints in a professional and empathetic manner.


• Maintain confidentiality and integrity in handling patient information.


• Support billing and payment processes in collaboration with the finance team.

Qualifications & Experience:

• HND/BSC in Health Information Management or related field.


• 1–2 years of relevant experience in a hospital or healthcare setting.


• Good knowledge of patient data management and hospital information systems.


• Strong interpersonal, communication, and problem-solving skills.


• Proficiency in Microsoft Office and data entry tools.


• High level of discretion, empathy, and attention to detail.