Job Description
Job Summary
- We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of our establishment.
- The ideal candidate will bring a passion for hospitality and customer service, along with industry knowledge of the hospitality sector.
- You will play a critical role in ensuring our restaurant delivers an exceptional guest experience while maintaining high operational standards.
Key Responsibilities
Operations Management:
- Oversee daily restaurant operations, ensuring all procedures and standards are met
- Monitor the restaurant’s expenses, and inventory, control costs, and maximize profitability.
Customer Service Excellence:
- Ensure exceptional customer service standards, addressing customer feedback and resolving any issues promptly.
- Foster a welcoming and friendly atmosphere for guests and staff and improve guest satisfaction.
Staff Supervision and Development:
- Recruit, train, and manage restaurant staff, ensuring all team members understand their roles and responsibilities.
- Conduct regular performance evaluations and provide constructive feedback, fostering growth and development.
Financial Management:
- Prepare and manage budgets, monitor financial performance, and meet profit goals.
- Analyze sales and financial reports to identify trends and opportunities for improvement.
- Ensure accurate financial record-keeping, including cash handling and payroll management.
Compliance and Safety:
- Ensure compliance with health, safety, and hygiene standards at all times.
- Implement policies and procedures to maintain a safe working environment.
- Stay updated on industry regulations and ensure all operations align with local and state laws.
Marketing and Promotions:
- Collaborate with marketing teams to implement promotional campaigns and events.
- Develop initiatives to drive traffic and increase sales, especially during peak and off-peak times.
- Engage with the community and seek partnerships to boost brand visibility.
Requirements
- Bachelor’s Degree in Hospitality Management, Business, or a related field.
- Industry knowledge of the hospitality sector is a strong advantage.
- Proven experience as a Cafe or restaurant manager or in a similar role within the hospitality industry.
- Strong knowledge of the food and beverage industry, including inventory management, cost control, and quality assurance.
- Excellent leadership and people management skills with the ability to motivate and exceptional customer service
- Strong financial acumen, including experience with budgeting, sales analysis, and profit and loss statements.
- Proficiency in restaurant management software and MS Office Suite.
- Flexibility to work various shifts, including weekends, holidays, and evenings.