Responsible for generating revenue by selling the company’s services to clients.
Responsibilities
Generating leads: Identifying potential customers and generating leads through various means such as cold calling, networking and referrals.
Building relationships: Building and maintaining relationships with customers, providing excellent customer service and following up on leads and sales opportunities.
Product knowledge: Gaining a thorough understanding of the products or services being sold, and staying up-to-date on new product releases and changes.
Presenting products and services: Presenting products and services to customers, highlighting their features, benefits and addressing any concerns or objections.
Negotiating and closing sales: Negotiating with customers to close sales and reach mutually-beneficial agreements.
Meeting sales targets: Meeting or exceeding individual and team sales targets, and contributing to the overall success of the organization.
Keeping accurate records: Maintaining accurate records of customer interactions and sales activities, using customer relationship management (CRM) tools and software.
Collaborating with colleagues: Collaborating with colleagues, including the sales manager and other sales representatives, to share knowledge and ideas, and ensure the sales team is working effectively.
Attending trade shows and events: Attending trade shows, events and other industry-related functions to promote the organization and its products or services.
Qualifications
Education: A high school diploma or equivalent is typically required, although a bachelor’s degree in sales, marketing, business administration, or a related field is often preferred.
Experience: Prior sales experience, either in a similar role or in a related field, is often desired.
Communication skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and effectively present products and services.
Customer-focused: Customer-focused approach, with a strong understanding of customer needs and the ability to provide excellent customer service.
Self-motivated: Strong self-motivation and the ability to work independently and as part of a team.
Adaptability: Ability to adapt to change and handle multiple tasks and projects simultaneously in a fast-paced environment.
Technological proficiency: Familiarity with sales and customer relationship management (CRM) tools and software.
Time management: Strong time management skills, with the ability to prioritize and manage multiple tasks and deadlines.
Problem-solving: Ability to think critically, analyze information and find creative solutions to problems.