Job Description
Job Summary
- Ensure optimal utility and maintenance of facilities, while providing efficient and effective service to stakeholders.
Responsibilities
Facility Management:
- Coordinating, scheduling and monitoring service providers and utility companies on delivery of periodic maintenance projects.
- Participate in the development/ update of contingency plans in the event of disaster or damage to the facilities as well as Planning and monitoring the planned preventive maintenance schedule.
- Conduct periodic inspections to examine the conditions of facilities and ensure that maintenance contractors adhere to agreed Service Level Agreements (SLAs).
- Attend to all customer complaints and proactively pre-empt customer complaints by the implementation of a first-class maintenance, and management culture for all assets and facilities.
- Oversee the management of utilities and ensure prompt processing of required payments to avoid service disruption.
- Ensure all mechanical, electrical, and structural blueprints and diagrams are up to date; maintain catalog of part lists, maintenance manuals, reference books, etc.
- Participate in inspections and property walkthroughs with personnel from regulatory bodies.
- Efficient management and periodic reporting on all site activities to the corporate office on expense receivables, payables and petty cash
Inventory Management:
- Manage and maintain the stock inventory, monitor stock and reorder levels for all consumables; and make prompt requisitions to ensure timely supply replenishments and avoid stock-outs.
Principal Duties and Responsibilities:
- Periodically evaluate and analyze usage patterns and cost with a view to identifying and recommending improvements.
- Vendor Management and Consumables
- Implement vendor management process ensuring vendor selection and evaluation is in line with stated policies and procedures.
- Negotiate all service contracts for ensuring that contract specification is achieved and that any errors or omissions are remedied speedily.
- Champion the development and maintenance of a comprehensive supplier/ vendor database.
- Effectively manage internal and external stakeholders (3rd party vendors) to ensure seamless service provision and compliance with agreed service levels.
- Evaluating and delivering cost-efficient maintenance services on recommended physical repairs, replacements and improvements to property
- Build and maintain relationships with regulatory bodies on statutory requirements.
- Prepare periodic activity report for the attention of the Property and facility Manager.
Minimum Qualifications
- A good First Degree in Estate Management, Electrical / Mechanical Engineering or a related field with a relevant post-graduate qualification
- Minimum of Three (3) years post-qualification experience in facilities/property management
Competency and Skills Requirements:
- Very good knowledge of the real estate industry with particular emphasis on facility management. Very strong negotiation skill and a high level of assertiveness
- Basic understanding of Health, Safety and Environment Standards & requirements Good customer service orientation, networking and teaming skills
- Good problem analysis and solving skills.
- Good interpersonal skill and communication skills. Strong Negotiation and Vendor Management Skills. Project Management Skills.
- Good proficiency in the use of office productivity tools (Ms Word and Excel).