• Application Deadline:
• Position: Network Service Delivery Developing



• Job Type Full Time , Hybrid



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Lekki




• Job Field Engineering / Technical 
  
  

Job Summary

• The IP NOC engineer will be responsible for proactive monitoring of Transmission and IP devices across our network through the support of Network monitoring systems, perform first-line troubleshooting/fault isolation, resolve where necessary and escalate to other levels for support in line with our internal processes.

Rresponsibilities

• Monitor Equinix network providing a specific update, status, and performance of all network components, capacity services etc.


• Identify and provide at least first-line support on all faults on the network in accordance with the Company’s standard operating procedure for fault escalation and management


• Maintain and ensure full compliance with all our NOC processes and procedures


• Ensure proper technical documentation of all network events throughout normal/shift cycles or operations


• Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Equinix standard operating procedures


• Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met

Qualifications

• B.Sc / HND in Electrical / Electronic Engineering or related discipline


• Proven years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment


• Strong analytical and problem-solving skills


• Strong Knowledge of Synchronous Digital Hierarchy technology


• Strong Knowledge of DWDM/OTN technology


• Strong knowledge of PtP/PtMP Microwave technologies


• Knowledge of basic TCP/IP configurations and troubleshooting


• Excellent and effective communications skills, both orally and in writing


• Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments


• Working Knowledge of Huawei OSN series equipment


• Working knowledge of Ubiquiti or Ceragon radio


• Working knowledge of IP devices will be a plus

Demands of the Job

• Will be ready to work on 24 X 7 base depending on the shift roaster to man the network surveillance tools