Job Description
Job Summary
- The HR Operations Officer will be responsible for managing the core HR administrative functions, supporting internal processes, maintaining employee records, and ensuring compliance with company policies and labor regulations.
- This role ensures that HR operations run efficiently to support the company’s growth and employee satisfaction goals.
Responsibilities
HR Administration & Employee Records:
- Maintain and update employee records and HR databases.
- Prepare and issue employment contracts, letters, and documentation.
- Support onboarding, induction, and offboarding processes across departments.
- Track employee attendance, leave, absenteeism, and ensure proper documentation.
Policy Implementation & Compliance:
- Ensure HR policies are communicated and adhered to by all staff.
- Monitor and support compliance with company policies and Nigerian labor laws.
- Assist with audits and maintain up-to-date HR documentation for regulatory purposes.
HR Support & Coordination:
- Act as the first point of contact for HR-related queries from employees and managers.
- Support performance appraisal exercises, training schedules, and disciplinary processes.
- Coordinate with departments for role changes, promotions, transfers, and other staff movements.
Payroll & Benefits Support:
- Collate payroll data such as time sheets, allowances, deductions, and attendance.
- Work with the finance/payroll team to ensure timely and accurate salary payments.
- Maintain records of employee benefits, bonuses, and other entitlements.
Recruitment Support:
- Assist in drafting job ads and screening resumes.
- Schedule and coordinate interviews and assessments.
- Support onboarding documentation and orientation of new hires.
Requirements
- Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
- 2+ years of HR administrative or operations experience, preferably in the hospitality industry.
- Strong organizational and administrative skills with attention to detail.
- Good understanding of Nigerian labor laws and HR compliance practices.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to work under pressure, manage multiple tasks, and meet deadlines.