The Hotel Bartender is responsible for preparing and serving beverages to guests in a professional and friendly manner. This role includes creating classic and innovative drinks, maintaining cleanliness and inventory, and providing a high-quality bar experience that enhances guest satisfaction and hotel reputation.
Key Responsibilities:
Mix, garnish, and serve alcoholic and non-alcoholic beverages
Maintain knowledge of cocktails, spirits, wines, and local beverage trends
Upsell and recommend drinks based on guest preferences
Ensure responsible alcohol service and verify guest age when necessary
Greet guests and create a welcoming atmosphere
Take drink and snack orders, and ensure timely service
Handle guest complaints or concerns with professionalism
Engage with guests to provide a personalized experience
Maintain cleanliness of the bar, glassware, and equipment
Clean and restock bar at the end of each shift
Monitor inventory levels and notify management of low stock
Assist with bar orders, deliveries, and stock rotation
Operate the point-of-sale (POS) system
Process payments accurately and issue receipts
Reconcile cash drawer at the end of shift
Qualifications & Skills:
High school diploma (SSCE) or equivalent
Proven experience as a bartender (hotel or high-end bar experience is a plus)
Knowledge of mixology and drink presentation
Excellent customer service and communication skills
Ability to work in a fast-paced, team-oriented environment