• Application Deadline:
• Position: Hotel Supervisor



• Job Type Full Time



• Qualification OND



• Experience



• Location Lagos




• City Agege




• Job Field Hospitality / Hotel / Restaurant 
  
  

Key Responsibilities:

• Ensure exceptional customer service is delivered consistently


• Address and resolve guest complaints or concerns promptly


• Monitor guest satisfaction and recommend improvements


• Supervise and support front-line staff (e.g., front desk, housekeeping, maintenance)


• Assist with shift scheduling, performance evaluations, and staff development


• Ensure staff adhere to hotel policies and grooming standards


• Monitor cleanliness, maintenance, and presentation of rooms and common areas


• Coordinate with housekeeping and maintenance teams for issue resolution


• Conduct regular inspections to uphold quality standards


• Assist in inventory control, budgeting, and reporting


• Prepare daily activity and occupancy reports for management


• Handle check-in/check-out procedures and reservation systems if needed


• Ensure health, safety, and security procedures are followed


• Ensure compliance with local laws and regulations

Qualifications & Skills:

• Minimum of an OND degree in Hospitality Management or related field (preferred)


• Proven experience in hotel operations or supervisory role


• Strong leadership and interpersonal skills


• Excellent problem-solving and communication abilities


• Flexible with working hours, including weekends and holidays