Customer Engagement Executive at House of Tara International

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 months ago

Additional Details

Job ID
124402
Job Views
96

Job Description






Job Summary




  • Are you passionate about customer satisfaction and beauty? Do you have a flair for communication and problem-solving?

  • Join House of Tara International, a pioneer in the beauty and cosmetics industry, as we seek to recruit a Customer Service Executive to be the voice of our brand and ensure every customer interaction is delightful and memorable.



Key Responsibilities




  • Respond promptly and professionally to customer inquiries via phone, email, and social media.

  • Handle product inquiries, complaints, and feedback with tact and empathy.

  • Resolve customer issues, process orders, and provide relevant information.

  • Maintain detailed and accurate records of customer interactions.

  • Collaborate with retail and operations teams to ensure seamless customer experience.

  • Uphold the brand’s reputation by delivering world-class customer service.



Requirements




  • Minimum of HND or B.Sc in any relevant field.

  • At least 1–2 years experience in customer service or related role.

  • Excellent communication (written and verbal) and interpersonal skills.

  • Ability to multitask, prioritize, and manage time effectively.

  • Familiarity with CRM systems is an added advantage.

  • Passion for beauty and cosmetics is a plus!.



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