• Application Deadline:
• Position: Enterprise Account Manager (Finance Sector Customer Experience)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Key Responsibilities:

Customer Relationship Development & Project Implementation:

• Follow the end-to-end (E2E) process of regional customer relationship development and project implementation.


• Ensure the achievement of market targets, sales targets, and collection targets while improving customer relationships.

Customer Relationship Building Capability:

• Build and strengthen relationships with mid- and senior-level executives.


• Successfully establish exclusive customer relationships and influence decision-making chains.


• Guide and assist in handling negative events with customers in a professional manner to maintain trust and satisfaction.

• Customer Requirement Understanding:

• Gain deep insights into customer pain points and requirements.


• Effectively present tailored solutions, influencing customer decision-making and guiding them towards purchasing Huawei’s offerings.

Corporate Strategy Execution Capability:

• Undertake regional strategic objectives and develop specific strategies based on comprehensive market analysis (industry, customer, competition, Huawei, and opportunities).


• Lead the formulation of comprehensive enterprise accounts strategy, bidding project developments for enterprise products.


• Drive project milestones, timelines, and deliverables to ensure successful project completion and customer satisfaction.


• Effectively implement these strategies to meet business goals and enhance the company’s position in the market.

Team Building Capabilities:

• Lead and organize team-building activities, ensuring organizational stability and creating high-performance teams.


• Maintain a motivating environment to encourage collaboration and improve team effectiveness.

Requirements:

Sales Experience & Industry Knowledge:

• Minimum of 3 years of sales experience in enterprise hardware products, with a strong customer network in the Finance & Fintech.


• Understand the products and solutions of major ICT vendors, such as network, storage, and servers.


• Proven track record in sales and relationship-building with large enterprise clients.

Customer Relationship Building:

• Ability to build and improve relationships with mid- and high-level executives.


• Skilled in establishing exclusive customer relationships and influencing decision-making processes.


• Experience handling negative events and managing customer concerns to safeguard business relationships.

Project Operation Capability:

• Ability to lead projects independently and manage most project expansion tasks with minimal supervision.


• Proven experience in managing the full project lifecycle, from initiation to completion, ensuring that all customer expectations are met.

Solution Matching & Understanding Customer Requirements:

• Ability to understand customer requirements in depth, identifying how Huawei's solutions fit within their business scenarios.


• Provide expert guidance to help customers solve problems and achieve business success using Huawei’s solutions.

Communication and Negotiation Skills:

• Excellent communication and negotiation skills to engage with internal teams and external clients.


• Ability to effectively present solutions, align expectations, and close deals.

Requirement:

• Diploma/Bachelor’s degree in Engineering, Telecommunications, Business Administration, or related field (Master’s degree advantageous).


• Be familiar with the carrier and ICT market


• 3 years of experience in ICT products and hardware.


• Proven track record in project management, achieving targets, and driving business growth.


• Understand the products and solutions of major ICT vendors, such as network, storage, and servers and be able to communicate with CXOs.


• Certification of mainstream vendors, such as Huawei, Cisco, and Dell/EMC, is preferred.