Efficiently attend to customer needs and requests on the shop floor, adhering to the standards outlined by The Mopheth Experience.
Assist the pharmacist in their duties.
Provide adequate patient counseling according to The Mopheth Experience standards.
Maintain thorough knowledge of store products, including their locations, fast-moving items, and slow sellers. Note customer requests for unstocked items and promptly inform the branch head or assistant branch head.
Manage store inventory, including verifying non-drug items upon receipt and signing receiving vouchers.
Report inaccuracies in received products promptly to the branch head or assistant branch head.
Exhibit a professional approach in attending to patients, understanding their conditions, and recommending appropriate medications.
Monitor inventory expiration dates and report close-dated products promptly to the branch head or assistant branch head for immediate action.
Participate in mandatory stock-taking, even outside regular work hours.
Ensure shelves and products are properly cleaned and arranged according to shelf appeal rules.
Supervise cleaners, merchandisers, and security personnel to ensure tasks are performed excellently.
Accurately prescribe and dispense medications, ensuring correct dosages.
Conduct health checks such as blood pressure and cholesterol monitoring when needed.
Record out-of-stock products for all departments within the store and meet submission deadlines.
Sell at least 10 supplements per day and submit daily sales reports.
Report all store activities of importance and relevance promptly to the branch head or assistant branch head.
Supervise shop attendants to ensure they complete their regular tasks and any additional assigned tasks.
Complete sales transactions and ensure the POS, direct deposits, and cash amounts are balanced at the end of each shift.
Minimize refund/exchange situations by following the sales process, and report any such occurrences immediately to the branch head.
Deliver two branch presentations per week on topics assigned by the branch head or assistant branch head and participate in clinical meeting presentations as informed by the clinical meeting coordinator.
Complete tasks and assignments set by the branch head and assistant branch head.
Responsible for weekly requisitions of store needs, such as cleaning materials, stationery, nylons, and print rolls.
Attend all weekly clinical meetings as attendance is mandatory.
Adhere to organizational rules and policies.
Perform any other duties assigned by management.
Requirements
Candidates should possess relevant qualifications with experience.
Physical Skills:
Ability to stand, walk, and move quickly for extended periods.