Spa Manager at JNC International Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 hours ago

Additional Details

Job ID
131738
Job Views
24

Job Description






Key Responsibilities




  • Lead and supervise the spa team, ensuring high standards of service, appearance, and discipline.

  • Oversee daily spa operations: appointments, inventory, cleanliness, staff scheduling, etc.

  • Ensure all clients receive a seamless and exceptional customer experience.

  • Handle staff issues, conflicts, performance reviews, and training with firmness and fairness.

  • Maintain compliance with hygiene, safety, and facility regulations.

  • Monitor product and supply inventory; liaise with vendors as needed.

  • Report weekly to the CEO with operational updates, issues, and improvements.

  • Uphold the brand’s image and reinforce professional standards within the team.

  • Maintain a calm, firm authority that commands respect while supporting team performance.



Qualifications & Skills




  • Experience in team or operations management (spa experience is not required).

  • Strong leadership and interpersonal skills; must be firm, confident, and articulate.

  • Excellent organizational and administrative abilities.

  • Smart, quick thinker, able to make good decisions on the spot.

  • Able to multitask and remain composed under pressure.

  • Respectful yet assertive with staff and clients alike.

  • Proficiency in basic computer tools (emails, spreadsheets, scheduling software).



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