• Application Deadline:
• Position: Franchise Collection Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 2 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Position Summary

• This role supports the smooth execution of franchise-related payments and collections. The Franchise Collection Officer will be responsible for reviewing, processing, and tracking payments for government-related duties, taxes, and other franchise commitments.


• The ideal candidate must be detail-oriented, process-driven, and able to manage stakeholder relationships while ensuring all transactions are completed efficiently and in compliance with internal standards.

Key Responsibilities

Franchise Payment Processing:

• Review payment instructions and ensure they meet policy and regulatory standards.


• Process tax, customs, and other franchise payments accurately and on time.


• Handle assignments related to payment verification and disbursement.

Control, Documentation & Reporting:

• Maintain accurate records of all payment requests and transactions.


• Forward perfected instructions to the relevant internal teams for processing.


• Provide periodic reports and data summaries on collections activities.

Customer and Team Support:

• Respond to queries from customers and internal teams regarding franchise collections.


• Collaborate with team members to ensure proper archiving and retrieval of customer files and documents.


• Assist in managing franchise-related administrative tasks (e.g., stationery requests, documentation control).

Qualifications & Requirements

• Bachelor’s degree in any relevant field.


• 0–2 years of experience in franchise collections, financial services, or administrative sales support.


• Knowledge of banking operations, government payment systems, or commercial collections is an added advantage.


• Proficiency in Microsoft Office Suite, especially Excel and Outlook.


• Strong attention to detail, process discipline, and customer service orientation.


• Excellent communication skills and the ability to follow procedures without deviation.