• Application Deadline:
• Position: Customer Representative / Office Assistant



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Oyo




• City Ibadan




• Job Field Customer Care 
  
  

Job Brief

• As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery.

Job Responsibilities

• Manage incoming phone calls and messages.


• Identify and assess customers’ needs to achieve satisfaction.


• Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.

Requirements

• OND/HND/B.Sc in any relevant field.


• Minium of 1 year experience as a customer representative or any related role.


• Experience working in a logistics company.


• Relationship management skills and openness to feedback.