• Application Deadline:
• Position: HR Operations Lead



• Job Type Full Time , Hybrid



• Qualification BA/BSc/HND



• Experience 8 years



• Location Lagos




• Job Field Human Resources / HR 
  
  

About the job

Compensation & Performance Management

• Work with the practice to articulate a strategy for effectively implementing the dialogue process to meet our peculiar local needs.


• Constantly liaise with the regional office to keep abreast of updates/upgrades to dialogue and effectively communicate same to the rest of the business.


• Oversee the compensation and benefits function of the firm.


• Conduct periodic dialogue trainings and provide regular updates and resources to Performance Managers and staff.


• Communicate the PM calendar; and follow-up with relevant practice dialogue champions to ensure adherence to agreed timelines


• Proactively monitor and report dialogue compliance and advice the business on ways to drive and improve dialogue compliance.


• Represent HR at performance evaluation meetings for Managers; and work closely with the recruitment and business support officers to ensure developmental points from other meetings are effectively captured and implemented.


• Work closely with the practice to ensure that recommendations/action points agreed at evaluation meetings are implemented


• Liaise with the training/learning & development team to develop customised training plans for staff with special needs.


• Develop, implement and monitor the coaching and mentoring framework for the firm:


• Recommend an overall framework for the coaching and mentoring system


• Develop implementation options for the coaching and mentoring system


• Monitor the system; assess and recommend improvement opportunities


• Serve as resource person on the firm’s performance and career management process; and respond to queries and questions.


• Participate in career fairs and; counsel and guide staff on career moves

Operations Management

• Manage and administer HR systems and databases (HRIS) to ensure data accuracy, integrity, and compliance.


• Serve as the primary point of contact for employee inquiries related to HR policies, procedures, and systems, providing timely and accurate support.


• Oversee the management of employee benefits programs, including enrollment, changes, and vendor relationships.


• Generate and analyze HR reports and metrics to identify trends, support decision-making, and measure the effectiveness of HR initiatives.


• Support the development and implementation of HR policies and procedures.


• Identify opportunities for process improvement and implement solutions to enhance efficiency and effectiveness.


• Manage relationships with external HR vendors and service providers.

Requirements

• Minimum of 8 years cognate experience in a similar role.


• Good knowledge and understanding of leading practices in performance and career management.


• In depth knowledge and understanding of payroll operations.


• Advanced knowledge of the KPMG performance management process and system


• Good understanding of KPMG’s operations and business.


• Good oral and written communication skills.


• Good supervisory, coaching, mentoring and people management skills.


• Good networking, teaming and relationship management skills.


• Good people management and customer service skills