Food & Beverage Supervisor at Efezi Southsea Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
132774
Job Views
28

Job Description






Key Responsibilities

Staff Supervision and Coordination:




  • Assign duties and schedules to F&B staff (waiters, bartenders, kitchen staff).

  • Supervise the performance of team members to ensure excellent service.

  • Assist with hiring, training, and evaluating employees.



Customer Service:




  • Ensure guests are satisfied with their food and beverage experience.

  • Address and resolve customer complaints quickly and professionally.

  • Promote upselling techniques to increase revenue.



Inventory and Supplies Management:




  • Monitor stock levels of food, beverages, and other supplies.

  • Coordinate with the storekeeper or purchasing department for replenishment.

  • Prevent wastage and control food cost.



Operational Efficiency:




  • Ensure all areas of F&B operations are clean, organized, and compliant with health regulations.

  • Oversee the setup and breakdown of dining areas or event spaces.

  • Monitor the quality of food and beverage served.



Financial Responsibilities:




  • Prepare shift reports and assist in budget control.

  • Monitor cash handling procedures and billing accuracy.

  • Help in cost control and profitability analysis.



Compliance and Safety:




  • Ensure compliance with all health, safety, and hygiene standards.

  • Implement and follow company policies and standard operating procedures (SOPs).



Event and Function Coordination:




  • Assist in planning and executing banquets, meetings, and special events.

  • Liaise with chefs, kitchen staff, and clients to ensure event success.



Skills and Qualifications




  • A diploma or degree in hospitality management is an advantage.

  • Strong leadership and communication skills.

  • Customer service-oriented attitude.

  • Ability to multitask and work under pressure.

  • Basic knowledge of budgeting, inventory, and POS systems.

  • Experience in hospitality or food service.



Benefits Attached




  • Layover - yes

  • Staff meal - yes.



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