Job Description
Key Responsibilities
- Greet and attend to visitors, clients, and guests in a courteous and professional manner.
- Answer, screen, and forward incoming phone calls promptly.
- Manage the front desk area, keeping it clean, organized, and presentable.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain an updated visitor register and issue visitor passes where necessary.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Schedule appointments and manage meeting room bookings.
- Coordinate courier services and manage office supplies inventory.
- Respond to inquiries and provide accurate company information.
- Report office maintenance issues to the appropriate department.
- Enforce front office security and access control protocols.
Requirements & Qualifications
- Minimum of OND in Business Administration, Secretarial Studies, or related field.
- Proven experience as a receptionist, front desk officer, or similar role is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Organizational and multitasking abilities.
- Professional appearance and behavior.
- Ability to handle sensitive information with confidentiality.