Job Description
PRINCIPAL ACCOUNTABILITIES&RESPONSIBILITIES
- Summary Examination and Certification Administration (Pre-Exams)
- Registration of all eligible candidates for the Institute examinations.
- Provide documentation and administrative support to facilitate the setting of all examinations, testing, and qualification screenings to be conducted by the Institute.
- Provide logistics support for the conduct, supervision/monitoring of examination question settings.
- Provide logistics support in the authoring of questions and overseeing the necessary payments.
- Undertake exam registration procedures, including receiving and collating registration forms, entering and retrieving data on registration portals for payments and exams correspondence.
- Ensure that login complaints are attended to within the stipulated timeline.
- Ensure all registered candidates are scheduled for the exams and they receive their log in details.
- Populate the standard template for the registered candidates per diet.
- Supportin the development ofthe examination survey link for studentfeedback per diet.
- And other related exam delivery, post-exam exam and customer service functions.
PERSON SPECIFICATION
Knowledge, Technical Skills and Attitudes
- Relationship Management: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support to the business.
- Ability to develop and maintain a vibrant, longterm network of relationships with individuals from multiple constituencies.
- Has a successful track record of developing, managing, growing, and institutionalizing complex relationships on behalf of the company.
- Teamwork: The ability to work collaboratively with others to achieve common goals. It involves communication, cooperation, and mutual respect within a team.
- Computer Skills – Proficiency in computer skills is essential for handling various tasks, such as data entry, document creation, email communication, and using specialized software or tools.
- Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
- Methodical and well-organized approach of supervision: The ability to manage tasks and people in a structured and efficient manner.
Experience
- Minimum of 1 year post-graduation experience on a similar role in a reputable organization
Qualifications
- B.Sc. in Business Management, Personnel/ HR Management or its equivalent
- Associate Member of CIPM is required .
Other Requirements
- Computer Literate: Excel, Word, Outlook, MS