• Application Deadline:
• Position: Field Engineer



• Job Type Full Time



• Qualification OND



• Experience 3 years



• Location Lagos




• Job Field Engineering / Technical 
  
  

Key Responsibilities

• Attend customer premises to install and configure internet and network equipment.


• Follow technical specifications and procedures to ensure proper installation and performance.


• Test and verify installed services to meet quality, speed, and reliability standards.


• Educate customers on equipment usage, maintenance, and basic troubleshooting.


• Diagnose and resolve network or equipment faults, ensuring timely issue resolution.


• Work with internal teams to escalate and resolve complex technical challenges.


• Maintain accurate records of service calls, installations, and customer feedback.


• Communicate clearly with customers to ensure a positive service experience.


• Recommend improvements or upgrades to customers based on their needs.


• Ensure all work complies with company standards, policies, and regulatory requirements.


• Conduct periodic quality checks and stay updated with industry best practices.

Requirements

• Candidates should possess a High school Diploma or equivalent technical certifications or a degree in a relevant field is an added advantage with 3 years experience.


• Proven experience in network installations within an ISP or telecommunications environment


• Strong understanding of networking concepts, protocols, and devices (routers, switches, modems, etc.)


• Skilled in diagnosing and resolving connectivity or equipment issues


• Familiarity with operating systems (Windows, Linux, macOS) and network diagnostic tools


• Excellent communication and customer service skills


• Ability to work independently and manage time effectively in field conditions


• Physical ability to lift and install networking equipment


• Valid driver’s license and willingness to travel to customer locations.