Aquarium Business Assistant at Resource Intermediaries Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
133053
Job Views
68

Job Description






Role Summary




  • The Aquarium Business Assistant plays a critical role in ensuring smooth operations of client aquariums and showroom aquatic facilities.

  • This individual supports both service delivery and customer engagement,balancing aquatic care with business responsiveness.

  • The ideal candidate must demonstrate attention to detail, a strong work ethic, and a flair for communication, while taking pride in maintaining aquatic life to the highest standards.



Key Responsibilities

Aquatic Facility & Client Maintenance:




  • Maintain aquarium tanks at both the showroom and client locations, ensuring pristine cleanliness and proper water chemistry.

  • Conduct routine water changes, equipment inspections, and health checks for both freshwater and saltwater species.

  • Identify, treat, and monitor sick fish, ensuring swift response and proactive care.

  • Prepare aquarium bowls, tanks, and accessories for dispatch in line with scheduled client orders.

  • Ensure the showroom reflects excellent aquatic standards—clean, lively, and fully operational.



Customer Engagement & Service:




  • Attend scheduled client maintenance visits, delivering service that exceeds expectations.

  • Educate customers on fish care best practices, basic troubleshooting, and aquarium upkeep.

  • Address customer inquiries, relay feedback and complaints, and follow through until resolution.

  • Support client acquisition and retention through friendly engagement and product knowledge.



Inventory & Quality Assurance:




  • Monitor aquarium inventory, ensuring essential tools, fish feed, and tank accessories are available.

  • Implement quality control procedures across tanks, equipment, and maintenance protocols.

  • Track equipment maintenance schedules to avoid service gaps or aquarium failure.



Learning & Research:




  • Actively engage in fishery trends, aquarium technologies, and species-specific research.

  • Stay informed on aquatic innovations and apply findings to improve service delivery.



Qualifications & Requirements




  • OND, HND, or B.Sc. in any discipline.

  • 1 – 3 years of experience in aquarium care, aquatic maintenance, or customer support roles.

  • Strong communication and interpersonal skills.

  • Highly observant, disciplined, and proactive with good time management.

  • Smart appearance with a problem-solving mindset.

  • Confidence, honesty, and a strong sense of responsibility.

  • Passion for aquatic life and client engagement is essential.



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