• Application Deadline:
• Position: Admissions and Communications Co-ordinator



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Summary

• We’re looking for someone who will be the voice and ears of our school on the phone, email, and WhatsApp.


• Your main responsibility will be to manage all incoming and outgoing communication from parents, prospective families, vendors, and the community—and most importantly, follow up!

Key Responsibilities

• Answer all incoming phone calls promptly and professionally.


• Return missed calls within the same day.


• Keep a daily Call and Inquiry Log to track every caller and inquiry.


• Monitor and manage all school WhatsApp messages.


• Respond to WhatsApp inquiries or direct them to the right department.


• Follow up on all incomplete inquiries—calls, WhatsApp messages, and emails.


• Track and follow up with all parents or prospects who requested forms, admission information, or school brochures.


• Follow up with individuals who started but did not complete inquiry forms or application forms.


• Ensure all email inquiries receive a timely response or follow-up.


• Escalate urgent or sensitive matters to the Head of School or relevant departments.

Requirements

• Interested candidates should possess an HND / Bachelors / Masters Degree


• Previous experience in school administration, customer service, or front desk roles (preferred but not required).


• Excellent communication skills (spoken and written).


• Friendly, patient, and professional attitude at all times.


• Organized and able to track large volumes of inquiries.


• Familiar with phone etiquette, WhatsApp Business, and professional email communication.


• Good follow-up skills—nothing falls through the cracks!