Job Description
Responsibilities
Product Strategy & Roadmap
- Define and own the remittance product vision and roadmap across digital and enterprise platforms.
- Align remittance solutions with business strategy, global payments initiatives, and customer demand.
- Monitor trends in cross-border payments, digital wallets, blockchain/crypto remittances, and real-time payment networks.
- Balance customer-centric design with security, compliance, and cost efficiency.
Product Delivery & Execution
- Lead cross-functional teams (engineering, compliance, payments operations, partnerships) to deliver remittance products, APIs, and services.
- Translate regulatory and business requirements into detailed product specifications and user stories.
- Oversee delivery of payment rails integrations (SWIFT, SEPA, Visa/Mastercard, mobile money, RTP networks).
- Drive API-first, cloud-native solutions to support digital channels (mobile apps, web, agent platforms).
Governance, Risk & Compliance
- Ensure compliance with local and international remittance regulations (FATF, AMLD, OFAC, FinCEN, SARB, etc.).
- Partner with AML/Fraud teams to embed sanctions screening, KYC/AML, and transaction monitoring in remittance flows.
- Manage risk frameworks for cross-border transactions, foreign exchange (FX), and correspondent banking relationships.
- Support audit and regulatory reporting obligations for remittance operations.
Data, Analytics & Optimization
- Partner with data teams to implement real-time monitoring of remittance flows.
- Leverage analytics to optimize pricing, FX spreads, transaction speeds, and fraud prevention.
- Drive customer insights and feedback loops to improve remittance user experiences.
Stakeholder & Vendor Management
- Collaborate with banks, money transfer operators (MTOs), fintech partners, and payment networks.
- Negotiate and manage relationships with global remittance vendors and technology providers.
- Act as the bridge between compliance, business, and engineering teams, ensuring delivery of secure and seamless solutions.
- Represent remittance product strategy in executive steering committees and regulatory engagements.
Qualifications
Education & Certifications
- Bachelor’s degree in Computer Science, Information Systems, Finance, or related discipline (mandatory).
- Postgraduate qualification (MBA, MSc in FinTech, Payments, or Risk/Compliance) – advantageous.
- Professional Certifications (preferred/required):
- Payments certifications (e.g., Certified Payments Professional – CPP, AAP/NACHA)
- Compliance: CAMS (Certified Anti-Money Laundering Specialist)
- Product Management: Agile Product Owner (PSPO, SAFe POPM)
- Cloud/Integration certifications (AWS/Azure/GCP, API Management)
Experience
- 10–12 years’ experience in product management, financial services, or fintech, with at least 5+ years in remittance or payments-focused platforms.
- Proven track record in delivering remittance/payment systems, digital transfers, or cross-border payment products.
- Strong understanding of payment rails, FX processes, correspondent banking, and mobile money ecosystems.
- Experience embedding AML/Fraud controls, sanctions screening, and KYC/identity verification into remittance products.
- Hands-on exposure to digital channels, APIs, and partner integrations in payments.
- Prior experience with regulated financial institutions, fintechs, or global MTOs preferred.
Core Skills & Competencies
- Strong technical product management expertise in payments/remittances.
- Deep knowledge of global remittance regulations, compliance frameworks, and operational risks.
- Excellent stakeholder management across compliance, treasury, risk, technology, and external partners.
- Ability to balance customer experience, compliance, and cost efficiency in remittance design.
- Strong analytical skills with a focus on transaction monitoring, fraud detection, and cost optimization.
- Exceptional communication and leadership skills for cross-functional influence.