Relationship Manager, Corporate Bank at Ecobank Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
135929
Job Views
98

Job Description






KEY RESPONSIBILITIES




  • Manage and grow a portfolio of corporate banking relationships, ensuring high levels of client satisfaction and loyalty

  • Identify and pursue new business opportunities, both within existing relationships and through new acquisitions.

  • Conduct financial analysis and due diligence on potential and existing clients to assess creditworthiness and identify opportunities for growth.

  • Promote and sell the bank's products and services, including cash management, trade finance, and lending solutions.

  • Ensure that all relationships are managed within the bank's risk appetite and that all credit and operational risks are identified and mitigated.

  • Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to ensure seamless delivery of services to clients.

  • Ensure that all activities are conducted in compliance with regulatory requirements and bank policies

  • Increase the size and complexity of the relationship portfolio.

  • Achieve revenue growth targets through the sale of banking products and services

  • Maintain high levels of client satisfaction and loyalty.

  • Ensure that all relationships are managed within the bank's risk appetite.



FINANCIAL 




  • Ensure the Sector’s PBT; Risk Asset & Liability budgets respectively are met.

  • Ensure the Sectors approved cost budgets are not exceeded.

  • Fund the bank with cheap liabilities.

  • Ensure prompt remedial action on delinquent accounts.



PROCESS




  • Ensure effective growth and development of the bank’s share of wallet of the existing clients

  • Convert prospects and new clients to ENG Bank relationships.

  • Within the framework of the bank’s Calling policy for Marketing & Credit calls, develop a calling plan, communicate and monitor to ensure compliance by Sector Account Managers.

  • Ensure service excellence, customer satisfaction and improved relationship management.

  • Ensure bank’s credit policy requirements are upheld and only good quality risk assets requests of clients are recommended for top management approvals.



CUSTOMER 




  • Call on customers (at least per calling policy requirements), to determine their business needs, to obtain feedback on customer service and to ensure customer satisfaction.

  • Review, approve & recommend for higher approvals, proper evaluated customers’ banking needs as it relates to credit, electronic banking and operational support.

  • Develop for (in conjunction with corporate products unit), appropriate Corporate Banking products and services.

  • Negotiation of loan/credit terms and conditions, pricing, closing of transactions as well as follow up after sales.



EDUCATION AND EXPERIENCE




  • Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications will be added advantage)

  • Minimum of 5 years working experience, at least 2 in corporate marketing

  • Advance credit/marketing skills

  • Relationship management skills

  • Communication skills

  • Strategic initiative

  • Planning /execution

  • Strong Negotiation Skills



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