Information Technology Support Officer at GTI Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14017
Job Views
106

Job Description

  • Application Deadline: Mon, 31 Oct 2022 00:00:00 GMT
  • Position: Information Technology Support Officer

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 2 - 3 years

  • Location Lagos

  • Job Field ICT / Computer 



Job Responsibilities



  • Ensure availability of the Bankone System to support the bank's operations.

  • Prompt response to I.T-related issues.

  • Liaise with core banking software providers on related I.T issues.

  • Maintain healthy and beneficial relationships with software vendors and technology companies.

  • Effective implementation and monitoring of IT-related budgets.

  • Support computer systems, networks, and other peripherals for optimal performance.

  • Ensure security of data, networks, and other components/devices.

  • Monitoring activities on the bank’s electronic applications.

  • Oversee and monitor the bank's e-channels and online payment platforms.

  • Identify problematic areas and implement strategic solutions in time.

  • Controlling and evaluating IT and electronic data operations.

  • Preserve assets, information security, and control structures.

  • Prompt and seamless IT processes at Begin of Day (BOD), End of Day (EOD), End of Month (EOM), and End of Year (EOY).

  • Provide support in the implementation of the digital system and other automated platforms for optimal performance.

  • Manage and maintain, hardware, software, office netorks , andsystems across branches.

  • Ensure effective penetration testing and vulnerability assessment of IT systems generally.

  • Carry out periodic differential and full dump Backups.

  • Act in alignment with user needs and system functionality to contribute to organizational policy.

  • Prompt and accurate update of loans on the Credit Bureau and CRMS portal.

  • Support bank enrollment on systems that may be mandated to Microfinance Banks.

  • Disaster Recovery Policy and testing.

  • Attain top rating in the audit of the IT Unit.


Requirements

Suitable applicants must have the following criteria:



  • A BSc / HND holder.

  • 2- 3 years I.T experience in a similar job role.


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