Job Description
Roles & Responsibilities
The IT and Admin Intern will;
- Assist in the operation, monitoring, and basic troubleshooting of IT systems, including hardware, software, and network infrastructure.
- Provide first-level technical support to staff and escalate unresolved issues as required.
- Support system monitoring, security, and compliance activities.
- Maintain IT documentation, system records, and IT inventory.
- Support data entry, system updates, and basic reporting.
- Assist with onboarding and basic training of staff on systems and digital tools.
- Provide administrative support including documentation, record keeping, scheduling, and coordination.
- Support IT projects, system upgrades, and technology deployments.
- Liaise with internal stakeholders and external vendors when required.
- Handle basic office tasks and assist in day-to-day operations..
- Perform any other duties assigned that are commensurate with the level and nature of the internship.
Qualifications & Experience
- Bachelor’s degree or equivalent in Computer Science, Information Technology, Computer Engineering, or a related field
- Basic understanding of Microsoft 365 Office tools (Outlook, Word, Teams, SharePoint)
Technical, Core and Behavioural Competencies
- Proficiency in Microsoft Excel
- Good communication, organizational, and time-management skills
- Willingness to learn and work collaboratively.