• Application Deadline: Wed, 4 Feb 2026 00:00:00 GMT
• Position: Luxury Sales & Customer Experience Associate



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 4 years



• Location Lagos




• City Victoria Island




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Description

• Our client, , is seeking a polished, customer-focused Luxury Sales & Customer Experience Associate to deliver an exceptional in-store experience while driving sales and building lasting customer relationships.

Role Objective

• To provide a premium luxury customer experience while achieving sales targets, representing the brand professionally, and ensuring excellent customer satisfaction.

Key Responsibilities

Customer Experience:

• Welcome and engage customers professionally in line with luxury retail standards.


• Understand customer preferences and provide personalized fragrance recommendations.


• Handle customer inquiries, feedback, and complaints courteously and efficiently.

Sales & Revenue:

• Drive in-store sales and consistently meet individual and store targets.


• Upsell and cross-sell fragrances and related products.


• Build strong customer relationships to encourage repeat business.

Store Operations:

• Maintain excellent product knowledge across all fragrance lines.


• Ensure the store is clean, organized, and visually appealing at all times.


• Process sales transactions accurately using POS systems.


• Support inventory control and stock replenishment.

Requirements

• 3–4years’ experience in sales or customer service.


• Retail experience is mandatory (luxury retail experience is an advantage).


• Excellent communication and interpersonal skills.


• Well-groomed, confident, and professional appearance.


• Customer-focused with a strong sales mindset.


• Ability to work flexible shifts, including weekends.