• Application Deadline:
• Position: Banking Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 - 7 years



• Location Lagos




• Job Field Banking 
  
  

Responsibilities

• Assist in overseeing the day-to-day activities of operations teams, including loan processing, underwriting, closing and servicing.


• Analyze and recommend improvements to mortgage banking processes, including loan boarding, payment processing, and document management, implementing changes to enhance productivity and quality.


• Identify and assess operational risks, ensuring compliance with regulatory requirements such as FMBN, BOFIA and internal policies.


• Supervise and develop a team of mortgage operations professionals, providing guidance and coaching on mortgage lending and servicing regulations, policies, and procedures


• Support mortgage servicing operations, including payment processing, escrow management, and default management


• Develop and maintain process documentation, ensuring accuracy andconsistency, and providing training and support to mortgage operationsstaff.

Requirements

• Bachelor’s Degree in Finance, Accounting, Economics, or a related field. A Masters degree or professional certification (e.g., CFA, ACA, or CIBN) is an added advantage.


• 5 - 7 years of proven experience in operations management, risk management and compliance, with a focus on mortgage banking or related financial services.


• Strong understanding of mortgage loan products, processes and regulations governing the mortgage banking industry.


• Proficiency in mortgage banking software, Microsoft Office and other related systems.