Telesales Officer / Customer Service Representative at FMR AGENCY

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 hour ago

Additional Details

Job ID
145181
Job Views
23

Job Description






Overview




  • We are recruiting to fill the position of Telesales Officers to support loan sales and customer acquisition within Nigeria’s paramilitary payroll segment.

  • The successful candidates will be responsible for contacting verified leads, presenting loan products, converting prospects into completed applications, and following up through loan disbursement.

  • This role requires strong communication skills, discipline, persistence, and the ability to meet sales targets in a structured telesales environment.



Key Responsibilities




  • Contact and engage verified leads within Nigeria’s paramilitary agencies to promote loan products.

  • Convert prospects into completed loan applications and follow up through successful disbursement.

  • Meet and exceed assigned sales and disbursement targets through effective telesales techniques.

  • Maintain accurate records of calls, applications, and follow-ups using approved tools.

  • Prepare and submit regular sales and performance reports as required.



Requirements




  • Candidates should possess an OND / HND / BSc in any discipline.

  • Proven experience in telesales, call center operations, or outbound sales.

  • Strong communication, persuasion, and negotiation skills.

  • Ability to close deals, handle objections, and meet sales targets consistently.

  • Excellent follow-up, documentation, and record-keeping skills.

  • Familiarity with WhatsApp and Google Forms.

  • Ability to work with minimal supervision in a target-driven environment.

  • Prior experience selling loans to paramilitary or government workers is an added advantage.

  • Proficiency in English is required; understanding of Pidgin is an added advantage.



Salary




  • N80,000 - N100,000 / Month.



Additional Benefits:




  • Performance-based commission

  • incentives, and career growth opportunities



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