• Application Deadline:
• Position: Sales Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The ideal candidate will be responsible for delivering an excellent in-store customer experience while achieving individual and store sales targets. The role involves product presentation, customer engagement, transaction processing, and maintaining a clean and well-organized retail environment.

Responsibilities

Sales & Customer Engagement:

• Greet and respond to customer inquiries and complaints via phone, walk-in and chats (all social media platforms) with professionalism and courtesy.


• Recommend and upsell products in line with customer preferences and store promotions.


• Meet or exceed assigned daily, weekly, and monthly sales targets.


• Handle customer objections and complaints politely, escalating when necessary.

Store Operations:

• Maintain visual merchandising standards in line with brand guidelines.


• Ensure products are well-stocked, properly tagged, and attractively displayed.


• Assist with stock counts, replenishment, and inventory control.


• Process sales transactions accurately using POS systems and handle cash/card payments.

Customer Experience & Retention:

• Build strong customer relationships to encourage repeat business.


• Collect customer feedback and communicate insights to management.


• Support loyalty programs, promotions, and in-store activations.

Compliance & Teamwork

• Adhere to company policies, sales procedures, and loss prevention guidelines.


• Work collaboratively with team members to achieve overall store goals.


• Maintain punctuality, grooming standards, and professional conduct at all times.

Requirements

• BSc/HND in Business, Marketing, or a related field


• Strong communication and interpersonal skills.


• Ability to learn quickly and adapt to a fast-paced sales environment.


• Confidence in speaking with potential customers and handling objections.


• Goal-oriented with a strong drive to succeed.


• Basic knowledge of Microsoft Office and CRM software is a plus.


• Prior sales or customer service experience is a plus but not mandatory.