Sales Administrator at Tenece Professional Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 hours ago

Additional Details

Job ID
146569
Job Views
27

Job Description






Job Summary




  • The Sales Administrator provides administrative and operational support to the Sales Team to ensure the efficient coordination and execution of sales activities.

  • The role is responsible for managing sales documentation, maintaining accurate customer records, coordinating internal processes, and supporting the sales team in delivering excellent service to clients.



Key Responsibilities

Sales Administration & Documentation




  • Prepare, organize, and manage sales documentation including quotations, proposals, and requisition forms.

  • Maintain accurate and up-to-date records of sales transactions and customer information.

  • Track and monitor sales orders, invoices, and delivery timelines to ensure timely execution.



Sales Coordination & Support:




  • Provide administrative support to sales executives including scheduling meetings, managing follow-ups, and coordinating customer communications.

  • Assist in the preparation of sales reports, presentations, performance dashboards, and meeting materials.

  • Support the onboarding of new clients by ensuring all required documentation is properly completed and filed.



Customer & Internal Coordination:




  • Respond to routine customer inquiries and escalate complex issues to the appropriate team members.

  • Coordinate with internal departments such as Finance, Operations, and Technical teams to support sales processes and client requests.

  • Ensure timely communication between the sales team and other departments.



Key Performance Indicators (KPIs)




  • Accuracy and completeness of sales documentation.

  • Turnaround time for administrative and coordination tasks.

  • Sales team satisfaction with administrative support.

  • Accuracy and maintenance of customer data in the CRM system.

  • Timeliness of internal and external communication.



Educational Qualification & Experience




  • Bachelor’s Degree in Business Administration, Management, or a related field.

  • Minimum of 2 years’ experience in sales support, administrative support, or coordination roles.

  • Experience in a technology or service-based organization is an added advantage.



Skills & Competencies:




  • Strong organizational and documentation skills.

  • Excellent attention to detail and accuracy.

  • Good communication and interpersonal skills.

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

  • Ability to multitask and work effectively in a fast-paced environment.

  • Basic understanding of sales processes and customer service.



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