Job Description
Job Summary
- The HR and Admin Manager will be responsible for developing and implementing HR strategies and initiatives aligned with the company’s goals.
- This role also oversees all administrative functions, ensuring effective office operations and compliance with policies and procedures.
- The ideal candidate is strategic, people-centric, and capable of creating a high-performance work culture that drives organizational growth.
Essential Job Functions
Recruitment and Selection:
- Researching and appropriate use of recruitment channels such as agencies, job boards, social media etc. considering the recruitment budget.
- Support in coordinating the selection and assessment processes including cv sifts, ensuring all resourcing processes meet legal requirements and are fair, fit, and inclusive.
- Provide feedback to relevant parties at each stage of the recruitment process, liaising with relevant recruitment agencies.
- Contacting candidate references and verifying education listings.
- Carry out all the administrative duties in the recruitment process such as logging application forms/CVS, organizing recruitment timetables, arranging interviews, interview tests and distributing interview packs and shortlisting to interviewees/panels.
- Accurate and timely management of documentation and reporting.
- Administer the process for new employees, for example, prepare contracts, offer letters and pre-employment checks i.e., right to work, qualifications and references.
Talent and Performance Management:
- Ensuring the effective implementation of staff performance management system including handling of poor performers
- Define appropriate metrics to measure, analyze, and report on the overall performance of the Identified Talents.
- Support the Implementation and maintain monitoring systems for all employee’s performance indicators, targets, and standards.
- Assist in the organization and delivery of training events for employees on performance and service improvement related issues.
- Contribute towards the efficient and effective communication of performance issues to all departmental head including developing Performance Newsletter/communiqué to boost morale.
- Research Performance, service improvement and associated issues internally and externally and be aware of developments affecting the work of employees.
- Coordinate the HR team to devise and implement policies and strategies for the development, implementation, and monitoring of service delivery performance standards.
- Coordinate and facilitate discussions with employee(s) and managers on performance issues and service improvement measures.
- Coordinates and assist manager with employee reviews and performance appraisals.
- Collaborate with the training and support team to develop and conduct learning and development programs that align with talent management strategy.
Company Culture and Compliance:
- Support the implementation of People and Culture technology to ensure employee lifecycle processes are efficient and effective, and there is significant reduction of manual processes.
- Analyze trends and metrics in partnership with the Manager, Human Resources to develop solutions, programs, and policies.
- Provide exceptional customer service to staff by providing prompt and accurate advice to general People and Culture queries.
- Support the compliance team to ensure the maintenance of all HR related policies, procedures, employee database, staff files and conduct HR audits.
- Coordinate a range of staff related activities, including staff surveys, Work safe week activities, First Aid and other workplace health and safety requirements.
Compensation and Benefits:
- Develop and manage the company’s compensation and benefits structure to ensure competitiveness, internal equity, and alignment with business goals.
- Oversee payroll administration in collaboration with Finance, ensuring accuracy, timeliness, and compliance with statutory regulations.
- Administer employee benefits programs (e.g., HMO, pension, leave, and welfare schemes) and manage relationships with relevant vendors.
- Ensure compliance with statutory requirements and provide periodic reporting, analysis, and recommendations on compensation and benefits to support decision-making.
Qualifications and Requirements
- Minimum of 4 years of progressive experience in Human Resources and Administration, ideally in a corporate environment
- Professional HR certification (e.g., CIPM or any globally recognized human resource professional body) is preferred but not mandatory..
- Proven experience in recruitment, talent management, performance management, and HR policy implementation.
- Experience managing payroll, benefits administration, and vendor relationships is an advantage.
- Exposure to HR compliance, employee relations, and organizational development initiatives.
- Strong knowledge of HR best practices, labor laws, and employment regulations.
- Excellent interpersonal, communication, and leadership skills.
- Ability to handle confidential information with integrity and professionalism.
- Strong analytical, problem-solving, and organizational skills.
- Proficient in HR software, Microsoft Office Suite, and employee management systems.
- Strategic thinker with a people-centric approach and the ability to drive initiatives that enhance company culture.