• Application Deadline:
• Position: Floor Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Description

• We are looking to hire a male customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.


• The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with other department.


• You should also be able to identify ways to decrease the restaurant's operational costs.


• Be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.


• Managing restaurant staff's work schedules.


• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.


• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.


• Checking in on dining customers to enquire about food quality and service.


• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.


• Monitoring the restaurant’s cash flow and settling outstanding bills.


• Reviewing customer surveys to develop and implement ways to improve customer service.


• Resolving customer complaints in a professional manner.

Requirements

• Bachelor's Degree or Hospitality Certifcate is advantageous.


• Proven experience working as a supervisor in the hospitality industry.


• The ability to work in a fast-paced environment.


• The ability to stand for extended periods.


• Strong management skills.


• Excellent organizational skills.


• Effective communication skills.


• Exceptional customer service skills.


• Male applicant s only.