• Application Deadline:
• Position: Digital Sales Agent



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Media / Advertising / Branding 
  
  

Job Summary

• We are seeking a proactive and customer-focused DigitalSales Agent to drive revenue growth by converting marketing-generated leads into sales.


• The ideal candidate will play a dual roleactively engaging prospects, following up on leads, and delivering excellent customer support throughout the customer journey.


• This role requires strong communication skills, persistenceand a high level of professionalism.

Key Responsibilities

• Engage and follow up promptly oninbound leads generated from digital marketing campaigns across social media platforms.


• Convert qualified leads into paying customers by effectively communicating productvalue.


• Maintain consistent and strategic follow-up with prospects to ensure high conversion rates.


• Provide timely and professional customer support before, during, and after sales.


• Build and maintain strong relationships with customers to encourage repeat business and referrals.


• Accurately document customer interactions, feedback, and sales progress.


• Collaborate closely with the Communications Manager, Customer Service Officer, and digital marketing team.


• Escalate complex or sensitive customer issues to the Communications Manageror relevant departments when necessary.


• Handle customer inquiries, complaints, and objections with professionalism and empathy.


• Meet and exceed assigned sales targets and performance metrics.


• Stay up to date with product knowledge, promotions, and company offerings.

Performance Indicators

• Lead conversion rate


• Response and follow-up time


• Customer satisfaction levels


• Sales targets achievement.

Requirements & Qualifications

• Bachelor’s Degree or equivalent in Marketing, Business Administration, Communications, or a related field.


• Proven experience in sales, customer service, or a similar role (digital sales experience is an advantage).


• Excellent verbal and written communication skills.


• Strong interpersonal skills with the ability to build rapport quickly.


• Results-driven with a strong focus on closing sales.


• Ability to multitask, prioritize, and manage time effectively.


• Proficiency in using CRM tools, social media platforms, and basic digital tools.


• High level of professionalism, patience, and emotional intelligence.


• Candidate must live in close proximity to the job location (Lekki Phase 1).

Key Competencies:

• Sales and negotiation skills


• Customer relationship management


• Attention to detail


• Problem-solving ability


• Adaptability and resilience


• Team collaboration.