• Application Deadline:
• Position: Branch Manager (Operations)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Description

• Branch Managers oversee the operations and business activities of a branch or regional office within a company.


• They are responsible for overall branch performance, customer satisfaction, and employee management.

Responsibilities

They typically have the following duties and responsibilities:

• Oversee all operations within the branch, including sales, customer service, and administrative functions


• Set goals and objectives for the branch and work with team to achieve them


• Develop and implement business strategies to improve operational efficiency and performance


• Ensure adherence to company policies, procedures and legal regulations


• Recruit, train, and supervise branch staff, and conduct performance evaluations


• Manage and resolve customer complaints or issues promptly and professionally


• Monitor and report on branch performance to higher management, including sales results, customer satisfaction, and overall branch activity


• Coordinate with other branches and the company’s head office


• Develop and maintain strong relationships with customers and identify new business opportunities


• Manage branch budget and allocate resources efficiently.