• Application Deadline:
• Position: Hotel Operations Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job Summary

• Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery.

Responsibilities

• Supervise Teams: Manage front desk, housekeeping, and F&B staff.


• Guest Experience: Ensure excellent customer service and resolve issues promptly.


• Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.


• Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.


• Compliance: Ensure adherence to safety, hygiene, and service standards.

Requirements

• HND or BSc in Hospitality Management or related field.


• NYSC certificate.


• 2 to 5 years experience in a supervisory role in a hotel (front desk or operations preferred).