• Application Deadline:
• Position: Hotel Receptionist



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Key Responsibilities

• Greet guests warmly and professionally on arrival and departure.


• Manage check-in and check-out processes efficiently, ensuring accuracy in guest records and billing.


• Handle reservations, room assignments, and guest inquiries via phone, email, and in person.


• Provide information about hotel services, local attractions, transportation, and dining options.


• Maintain accurate records of guest accounts, payments, and room availability.


• Resolve guest complaints promptly and escalate issues to the supervisor when necessary.


• Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.


• Operate the hotel’s front office systems (PMS) and maintain updated data.


• Handle cash, credit card transactions, and prepare shift reports accurately.


• Uphold hotel policies, grooming standards, and service quality at all times.

Requirements

• Interested candidates should possess an HND / Bachelors Degree with 1 - 2 years of work experience.


• Candidate should reside within the Ojodu, Ogba, Ketu, and Agege axis.