• Application Deadline:
• Position: IT Services Monitoring and Operations Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 3 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Key Responsibilities

• Monitor and analyse IT services to ensure optimal performance, availability, and security.


• Monitor IT infrastructure and services using monitoring tools


• Identify and troubleshoot issues to minimize downtime


• Analyse performance data to optimize IT services


• Collaborate with IT teams to resolve incidents


• Provide reports and insights to stakeholders

Requirements

• Education: Bachelor’s Degree in Computer Science, IT, or related field


• Experience: 0-3 years of experience in IT monitoring, help desk, or related role


• Proficiency in monitoring tools (e.g., Grafana, SolarWinds, Nagios, Manage Engine)


• Knowledge of IT infrastructure (servers, networks, databases)


• Familiarity with cloud platforms (e.g., AWS, Azure)


• Strong analytical and problem-solving skills


• Excellent communication and collaboration skills


• Ability to work in a fast-paced environment