Job Description
Purpose of Job
- To oversee team members and manage relationships with on-trade customers within the hospitality sector (such as bars, restaurants, and hotels) through strategic planning and promotional activities in order to drive sales growth and increase brand presence.
Key Responsibilities
- Develop and execute on-trade strategies and plans to drive sales growth and increase market share within the on-trade sector.
- Build and maintain strong relationships with key on-trade customers, including bars, restaurants, and hotels, to ensure customer satisfaction, loyalty, and long-term partnerships.
- Plan and execute promotional activities, events, and campaigns to enhance brand visibility and consumer engagement.
- Conduct market analysis and gather insights on trends, customer needs, and competitor activities to identify growth opportunities and support strategic decision-making.
- Negotiate pricing, contracts, and terms with customers to ensure mutually beneficial agreements and optimize profitability.
- Provide regular performance reports and insights to senior management, highlighting key successes and areas for improvement.
- Train and support on-trade staff on product knowledge and effective selling techniques to improve customer engagement and drive sales.
- Monitor and ensure compliance with regulatory changes within the hospitality industry.
Key Performance Indicators (KPIs)
- Sales growth and target achievement
- Customer acquisition
- Route/coverage completion
- Brand penetration
- Customer retention
- Effectiveness of promotional activities
- Compliance rate
- Strike rate monitoring
Job Requirements
- HND or Bachelor’s Degree in a relevant field
- Minimum of 5 years’ sales experience within the FMCG or manufacturing industry
- Strong time management skills with a high level of self-discipline
- Excellent organizational and planning abilities.