On-Trade Manager (Key Account) at Grand Oak Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
147393
Job Views
29

Job Description






Purpose of Job




  • To oversee team members and manage relationships with on-trade customers within the hospitality sector (such as bars, restaurants, and hotels) through strategic planning and promotional activities in order to drive sales growth and increase brand presence.



Key Responsibilities




  • Develop and execute on-trade strategies and plans to drive sales growth and increase market share within the on-trade sector.

  • Build and maintain strong relationships with key on-trade customers, including bars, restaurants, and hotels, to ensure customer satisfaction, loyalty, and long-term partnerships.

  • Plan and execute promotional activities, events, and campaigns to enhance brand visibility and consumer engagement.

  • Conduct market analysis and gather insights on trends, customer needs, and competitor activities to identify growth opportunities and support strategic decision-making.

  • Negotiate pricing, contracts, and terms with customers to ensure mutually beneficial agreements and optimize profitability.

  • Provide regular performance reports and insights to senior management, highlighting key successes and areas for improvement.

  • Train and support on-trade staff on product knowledge and effective selling techniques to improve customer engagement and drive sales.

  • Monitor and ensure compliance with regulatory changes within the hospitality industry.



Key Performance Indicators (KPIs)




  • Sales growth and target achievement

  • Customer acquisition

  • Route/coverage completion

  • Brand penetration

  • Customer retention

  • Effectiveness of promotional activities

  • Compliance rate

  • Strike rate monitoring



Job Requirements




  • HND or Bachelor’s Degree in a relevant field

  • Minimum of 5 years’ sales experience within the FMCG or manufacturing industry

  • Strong time management skills with a high level of self-discipline

  • Excellent organizational and planning abilities.



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