• Application Deadline:
• Position: Front Desk & Client Services Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• City Lekki




• Job Field Administration / Secretarial 
  
  

About the Role

• We are hiring a Front Desk & Client Services Executive to own and manage our front desk operations and support day-to-day administrative coordination.


• This role is critical to how our business runs, you will be the first point of contact for clients and a key part of how information flows across sales, operations, and property management.


• If you are highly organised, detail-oriented, and take pride in doing things properly, this role is for you.

What You Will Be Responsible For

Front Desk & Client Experience

• Manage the front desk as the first point of contact for all visitors, clients, and vendors


• Handle incoming calls, WhatsApp, and email enquiries professionally and efficiently


• Direct clients to the appropriate team (Sales, Operations, Property Management)


• Maintain a clean, organised, and presentable reception area at all times


• Keep accurate visitor and access logs

Enquiry Handling & Coordination

• Log and track all client enquiries (walk-ins, calls, online)


• Ensure no enquiry is missed, delayed, or wrongly assigned


• Coordinate with internal teams to ensure timely follow-up


• Liaise with riders, dispatch, and vendors for pickups and deliveries

Data Entry & Records Management

• Maintain accurate records of clients, properties, inspections, and transactions


• Update logs and CRM systems daily with zero errors


• Support documentation processes and ensure proper filing (digital & physical)


• Assist in preparing simple daily and weekly reports

Administrative Support

• Manage correspondence (emails, letters, packages)


• Scan, print, and organise documents using standard systems


• Track office supplies and coordinate timely replenishment


• Support basic document preparation using templates

Who We Are Looking For

• 2–3 years experience in front desk, admin, or customer-facing roles


• Strong communication skills (clear, confident, and professional)


• High attention to detail; you do not make careless mistakes


• Comfortable working with Excel/Google Sheets and basic systems


• Organised, reliable, and able to manage multiple tasks efficiently


• Presentable and professional, you represent the company