• Application Deadline:
• Position: General Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 - 7 years



• Location Anambra




• Job Field Administration / Secretarial 
  
  

Main Functions

• The General Manager is responsible for overseeing the overall operations and strategic direction of the organisation’s business units


• The role involves driving business growth, ensuring operational efficiency, maximising profitability, and maintaining high standards across all departments.


• The General Manager will provide leadership, coordinate cross-functional activities, and ensure alignment with organisational goals while fostering a culture of excellence, accountability, and continuous improvement.

Role Responsibilities

Strategic Planning and Execution:

• Develop and implement business strategies to achieve organisational goals and objectives.


• Translate strategic plans into actionable operational initiatives. Monitor market trends and identify opportunities for business growth and expansion.


• Drive innovation and continuous improvement across all business units.

Operations Management:

• Oversee daily operations across all departments to ensure efficiency and productivity.


• Ensure all business units operate in line with company policies and standards.


• Identify operational challenges and implement effective solutions.


• Coordinate activities across departments to ensure seamless operations.

Financial Management and Profitability:

• Develop and manage budgets, ensuring cost control and financial discipline.


• Monitor financial performance, including revenue, expenses, and profitability.


• Implement strategies to increase revenue and reduce operational costs.


• Prepare and present financial and operational reports to senior stakeholders.

Leadership and Team Management:

• Provide strong leadership to department heads and staff across all units.


• Set performance targets and monitor employee productivity and effectiveness.


• Foster a high-performance culture through coaching, mentoring, and development.


• Promote teamwork, accountability, and effective communication across the organisation.

Business Development and Growth:

• Identify and pursue new business opportunities to expand market presence.


• Build and maintain relationships with key stakeholders, partners, and clients.


• Drive sales and marketing initiatives to enhance brand visibility and revenue.


• Evaluate and implement new business models or service offerings.

Quality Control and Service Excellence:

• Ensure consistent delivery of high-quality products and services.


• Establish and enforce quality standards across all business operations.


• Monitor customer satisfaction and implement improvements where necessary.


• Address customer complaints and ensure timely resolution.

Compliance, Risk, and Governance:

• Ensure compliance with all regulatory, legal, and company requirements.


• Identify business risks and implement mitigation strategies.


• Maintain high ethical standards and corporate governance practices.


• Ensure adherence to health, safety, and environmental regulations.

Resource Management:

• Ensure optimal utilisation of human, financial, and material resources.


• Oversee procurement and inventory management processes.


• Ensure efficient allocation of resources across departments.


• Drive cost-efficiency initiatives without compromising quality.

Reporting and Performance Monitoring:

• Prepare and present regular operational and performance reports.


• Track key performance indicators (KPIs) across all business units.


• Analyse performance data to inform decision-making.


• Provide recommendations for continuous improvement.

Experience/Qualifications

• Bachelor’s Degree or HND in Business Administration, Management, Economics, or related fields


• 5–7 years of relevant work experience, with at least 3–5 years in a senior management role


• Experience in multi-sector operations (e.g., retail, oil & gas, hospitality, or manufacturing) is an added advantage


• Strong understanding of business operations, financial management, and strategic planning


• Professional certifications (e.g., MBA, PMP, or relevant management certification) are an added advantage.

Competencies/Skills:

• Strong leadership and managerial skills


• Excellent strategic thinking and decision-making ability


• Strong financial and business acumen


• Excellent communication and interpersonal skills


• Strong problem-solving and analytical skills


• Ability to manage multiple business units effectively


• Proficiency in Microsoft Office and business management tools.

Behavioural Qualities/Other Competences:

• Results-driven and performance-oriented mindset


• High level of integrity and professionalism


• Strong leadership presence and confidence


• Ability to work under pressure and meet deadlines


• Proactive and innovative thinker


• Excellent organisational and coordination skills


• Strong negotiation and conflict resolution abilities.