Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
147536
Job Views
26

Job Description






Job Summary




  • We are seeking an experienced and visionary General Manager to oversee and drive excellence across all business units.

  • In this role, you will provide strategic and operational leadership for the entire group, ensuring profitability, efficiency, and high-quality standards across all brands.

  • You will lead cross-functional teams, optimize resources, uphold brand and operational standards, and implement growth initiatives that enhance customer satisfaction and drive sustainable business expansion.



Key Responsibilities

Strategic Leadership & Vision:




  • Define and communicate the group’s overall strategic direction and objectives.

  • Align all business units with the group’s vision, goals, and KPIs.



Profitability & Growth Management:




  • Drive revenue growth and optimize profitability across QSR, Event Catering, Pastry, and Fine Dining units.

  • Identify new business opportunities, partnerships, and expansion initiatives.



Cross-Business Oversight:




  • Lead and mentor department heads, ensuring effective execution of strategies across all units.

  • Promote accountability and operational discipline at all leadership levels.



Operational & Performance Excellence:




  • Develop frameworks for operational efficiency and performance management.

  • Monitor business performance at a strategic level and implement corrective actions where necessary.



Financial Leadership:




  • Oversee group-wide budgeting, financial reporting, and cost control measures.

  • Ensure strategic financial planning, capital allocation, and investment decisions support business objectives.



Brand & Customer Experience Oversight:




  • Uphold brand standards and ensure a consistent, high-quality customer experience across all businesses.

  • Drive initiatives to enhance customer loyalty and market reputation.



Talent & Leadership Development:




  • Build and develop leadership capacity across all business units.

  • Implement succession planning, training programs, and team development initiatives.



Strategic Planning & Expansion:




  • Lead long-term strategic planning, risk management, and new business development initiatives.

  • Advise the MD/CEO on group-level strategies, partnerships, and investment opportunities.



External Relations & Representation:




  • Represent the group in vendor relations, partnerships, industry events, and cross-business collaborations.

  • Promote the company’s image and support marketing and promotional initiatives.



Reporting & Decision Support:




  • Provide strategic reports, analyses, and recommendations to the MD/CEO and board.

  • Support data-driven decision-making and monitor group-level KPIs.



Qualifications




  • Interested candidates should possess a Masters Degree with 7 - 10 years experience.



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