Represent the bank to the customer both in conduct and attire in a courteous, professional manner, and provide prompt, efficient, and accurate service in processing transactions and assisting customers with account balance information.
Balance cash drawer daily; verify and wrap currency; follow teller performance guidelines when processing cash differences.
Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, place holds on checks as needed and enter transactions into bank records.
Cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances, process transactions on Vertex.
Inspect all checks, bonds, money orders, savings withdrawals and so forth to determine their negotiability.
Cross-sell bank services, explaining such matters as the various types of accounts and certificates, interest, and compounding rates.
Recommend the use of safe deposit boxes and other services when appropriate.
Receive payments for loans, ensuring that payments equal the amount due and that all applicable late charges are collected. Call commercial loan department with credit line transfer information.
Teller capture - Scan proof, respond to emails, and complete end-of-day processing.
Answer telephone and assist customers and employees in a professional, prompt, and courteous manner.
Comply with all bank policies, regulations and laws applicable to carrying out Teller duties and responsibilities