• Application Deadline: Thu, 30 Apr 2026 00:00:00 GMT
• Position: Guest Service Agent



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• City Ikoyi




• Job Field Hospitality / Hotel / Restaurant 
  
  

Responsibilties

• Information & Assistance: Answering inquiries about hotel facilities, local attractions, transportation, and handling special requests (e.g., wake-up calls).


• Problem-Solving: Addressing guest complaints professionally and acting as a liaison between guests and staff.


• Guest Service: Welcoming guests warmly, managing check-ins/check-outs, allocating rooms, and issuing keys.


• Reservations & Admin: Managing bookings, cancellations, and updating room availability in the hotel management software.


• Cashier Duties: Processing payments, handling credit cards, and ensuring billing accuracy.

Requirements

• Interested candidates should possess relevant qualifications with 3 years experience.