Night Auditor at Grand Maridos Hotel

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
147587
Job Views
26

Job Description






A Night Auditor is responsible for managing overnight front desk operations while performing accounting and financial reconciliation tasks to ensure smooth hotel operations and guest satisfaction.



Key Responsibilities




  • Night Auditors oversee the front desk during the overnight shift, combining customer service and accounting duties.



Their main responsibilities include:




  • Checking in and checking out guests promptly and courteously, including handling VIP arrivals and group reservations. 

  • Managing guest inquiries, complaints, and requests to maintain high levels of satisfaction. 

  • Reconciling daily financial transactions, posting room charges, taxes, and fees, and preparing financial reports for management. 

  • Balancing cash and credit card transactions accurately and securely. 

  • Coordinating with housekeeping and maintenance to ensure room statuses and hotel systems are up to date. 

  • Performing end-of-day procedures, including auditing room rates, occupancy levels, and preparing invoices or paychecks. 

  • Maintaining security and monitoring hotel systems such as HVAC and alarms during the night shift.



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